Terms of service

Welcome to Naqsh Fabric! These terms and conditions ("Terms") govern the use of our website, services, and products. By accessing or purchasing from our site, you agree to be bound by these Terms. Please read them carefully.

1. General Information

Company Name: Naqsh Fabric
Location: Faisalabad, Punjab, Pakistan
Email: naqshfabricsofficial@gmail.com
Phone: +923016038999

2. Use of Our Website

By using our website, you agree to comply with and be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not use our website or make purchases from our store.
You must be at least 18 years old to use our website or make purchases. If you are under 18, you must have the consent of a parent or guardian.

3. Products and Services

Product Availability: All products are subject to availability. We reserve the right to limit the quantity of any product or service we provide.
Accuracy of Product Descriptions: We aim to provide accurate and up-to-date product descriptions, images, and prices. However, we do not guarantee the accuracy of all information. If there is a discrepancy, we will notify you before processing your order.
Price Changes: Prices for products on our website are subject to change without notice. Any price change will not affect orders that have already been confirmed.

4. Orders and Payment

Order Confirmation: When you place an order on our website, you will receive an order confirmation email with the details of your order. This does not constitute an acceptance of your order.
Payment Methods: We accept payments through Credit/Debit Cards, PayPal, and Cash on Delivery (COD). For bulk orders, a 20% advance payment is required.
Advance Payment for Bulk Orders: A 20% advance is required to process bulk orders. The remaining balance is due upon delivery.

5. Shipping and Delivery

Shipping: We offer free shipping for all orders within Pakistan. Delivery times typically range from 3-5 business days after processing.
Shipping Charges for Bulk Orders: For bulk orders, shipping charges may vary based on the order volume and destination. We will provide a quote before processing.
International Shipping: Currently, we only offer shipping within Pakistan.

6. Returns, Exchanges, and Refunds

Returns: We accept returns within 14 days from the delivery date for items that are unused, unwashed, and in their original packaging. For defective or damaged items, please refer to our Return & Refund Policy for further details.
Exchanges: We offer exchanges for defective products. Please contact customer support for more information.
Refunds: Refunds are processed within 5-10 business days after receiving the returned product.

7. Account Registration and Security

To make a purchase, you must create an account with us. You are responsible for maintaining the confidentiality of your account information.
You must notify us immediately if you suspect any unauthorized access to your account or any other breach of security.

8. Intellectual Property

All content on this website, including but not limited to product images, descriptions, logos, and graphics, is the property of Naqsh Fabric and is protected by copyright law. You may not use, reproduce, or modify any content from our website without prior consent.

9. Limitation of Liability

Naqsh Fabric is not liable for any indirect, incidental, or consequential damages resulting from the use of our products or website.
We do not guarantee that our website will always be available or error-free. We will not be held responsible for any downtime or website issues.

10. Governing Law

These Terms will be governed by and construed in accordance with the laws of Pakistan, and any disputes will be subject to the exclusive jurisdiction of the courts in Faisalabad, Punjab.

11. Changes to Terms

Naqsh Fabric reserves the right to modify these Terms at any time. Any changes will be posted on this page, and the updated Terms will be effective immediately upon posting. We encourage you to review these Terms periodically.